Organisatie

Samsonite Europe nv

Oudenaarde, België

Functieomschrijving

Samsonite Europe aims to provide a great online experience! Join the digital team and become part of an industry-leading luggage brand.

This is a position within our E-Commerce & Digital Marketing department. If you love creating high-quality and engaging content to drive an excellent customer experience for several Samsonite brands (Samsonite, American Tourister, Lipault, Gregory), we want you on our team! The role requires someone who is self-motivated with a cutting-edge attitude and can balance several tasks to help enhance our online user experience as a vital part of communication to our customers across Europe.

Reporting to the Digital Marketing Manager, you will be part of a young and dynamic Digital team and have the possibility to interact with many other departments as country teams or the Brand marketing teams.

Examples of Essential Duties/Responsibilities:

OPTIMIZE OUR DIGITAL CUSTOMER EXPERIENCE

  • Creating various types of digital content customers actually need and want (pictures, videos)
  • Facilitate the content automation through a “Product Information Management” solution with IT
  • Ensure a smooth collaboration/communication between product development, e-commerce and IT
  • Identifying gaps in the online customer experience
  • Collaborate with internal and external teams to design, develop and implement digital projects
  • Scope digital project requirements
  • Deliver projects on time ensuring quality standards are met
  • Improving the UX of the website and other digital channels
  • Define and implement standards/procedures for ensuring optimal customer experience
  • Ensuring all content is on-brand and consistent in terms of style, tone of voice and quality
  • Liaise with the products and e-commerce departments to ensure delivery of high-quality products and services

Profiel

Specific Qualifications/Abilities: The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor’s degree or equivalent online marketing/project experience
  • Minimum 3-5 years proven online marketing experience
  • Experience in building online content (video, photography, …)
  • Experience in digital project management
  • DAM/PIM experience is a plus
  • SAP, JIRA and Confluence experience is a plus
  • Knowledge of Adobe Creative Suite; Photoshop, Premiere, After Effects, ... is a plus
  • Hands-on mentality
  • Good writing skills
  • Critical-thinker and problem-solver
  • Fluency in English (Dutch or French is an asset)
  • Deadline-oriented; experience at getting projects done quickly, with high standards of quality
  • Ability to multi-task
  • Intense passion to helping us grow the online user experience
  • Embrace new, digital media technologies and capabilities
  • Team player

Aanbod

Next to this challenging role, we also offer a very attractive compensation package, including an excellent pension scheme, a competitive group insurance, lunch vouchers and extra holidays.

Categorie
Marketing & communicatie
Type
Vast
Tewerkstelling
Voltijds
Regio
Oost-Vlaanderen